Existing TMB customers

In November 2011 the TMB Standard Variable Rate is going up from 4.84% to 4.95%. Click here for more information.

Facing financial difficulties?

To help your move go as smoothly as possible there are a number of options you can take concerning your mortgage.

Birmingham Midshires or Halifax may be able to offer you a product to suit your needs. If you are looking to move home, the early repayment charges that may apply to your current TMB mortgage may be waived in some circumstances, subject to criteria.

Please contact your mortgage broker or IFA to discuss your available options.

If you've been a mortgage customer with TMB for at least six months, you could be eligible to release some of the equity in your home.

Whilst TMB no longer offer this feature, Birmingham Midshires or Halifax may be able to help you.

To find out how you can re-mortgage to Birmingham Midshires or Halifax and apply for additional funds contact your Mortgage Broker/Independent Financial Advisor.

Your mortgage payment is based on the interest rate of your TMB mortgage. The interest rate can change and if it does, the monthly payment of your mortgage changes with it. The only exception to this is if you have a fixed rate mortgage, in which case your interest rate will remain fixed during the fixed rate period, however your monthly payment could change (for example, if a payment is not made on time, or if a fee is added to your loan your repayment will increase).

You can only change your Direct Debit date once the initial interest and the first monthly mortgage repayment has been made. Please allow 14 days notice before a selected payment due date to allow for processing. Alternatively, download a Direct Debit Mandate Form, complete it in full and return it (stamp required) to TMB, PO Box 548, LEEDS, LS1 1WU.

TMB no longer offer remortgages , however the award-winning group divisions of Halifax and Birmingham Midshires may be able to help you.

To find out how you can re-mortgage to Halifax and Birmingham Midshires contact your Mortgage Broker/Independent Financial Advisor.

Subject to criteria, TMB can offer payment holidays to the majority of its mortgage customers. They are available for a period of between one and six months over the life of the mortgage and for a variety of reasons depending on your circumstances. To qualify for a payment holiday you need to have had your mortgage for at least three months and be up to date on your payments.

Although we try and help as many customers as possible, there will be some cases where a payment holiday may not be available to you. Reasons can include - if you have a second charge on your property, if you have had previous payment holidays totalling six months or if your loan-to-valuation exceeds our criteria.

If you think you would be eligible for a payment holiday, applying is easy and very straightforward. You can download the attached payment holiday application form (right-click [PC] or control-click [Mac] to download this Microsoft Word document), completing it in full and return it (stamp required) to:

TMB
PO Box 548
LEEDS
LS1 1WU

Although payment holidays can help in the short-term, interest will still be charged and any missed interest payments will be added to your overall mortgage, resulting in increased contractual monthly payments.

If you have a Fixed or Tracker Rate Mortgage and are still within the fixed rate period or the tracker rate period then there may be an early repayment charge if you repay the mortgage within this period. Please refer to your original KFI or Mortgage Offer for full details.

You'll receive your annual mortgage statement after the anniversary of your mortgage completion date each year.

Yes, this is called a Miras 5. Please call us on 08457 253 253 and request one to be sent to you.

If you wish to let your residential property, then you will need to speak to one of our agents please call us on 08457 253 253 to discuss it in more detail.

You can do this, but if your mortgage is subject to an early repayment charge you may have to pay some of that charge according to the amount that you are repaying. However, we will allow you to repay up to 10% of the amount of your mortgage that is subject to an early repayment charge during any rolling 12 month period without incurring any early repayment charge.

If you want to make an extra lump sum payment, your monthly mortgage payments will be lowered to repay the reduced overall balance on your mortgage over the same remaining term. However if you want to remain paying the same monthly amount then we can re-calculate the remaining term.

If you have a Flexible Mortgage, you may be able to increase (overpay) or decrease (underpay) the amount of your monthly mortgage payment; however this is subject to certain conditions.

We charge certain fees in connection with mortgages. These are set out in our Mortgage Fees leaflet and unless we state otherwise, can change from time to time.

Your local Mortgage Adviser will be able to advise you of the products available to you. You can find a local professional adviser by calling IFA Promotion Ltd on 0800 0853 250. They will send you a list of professional advisers in your local area. Alternatively you can visit their website and search online at www.unbiased.co.uk. IFA Promotion Ltd is the industry body promoting independent financial advice in the UK.

Make sure you only take advice from an FSA registered professional adviser. You can find out more about the FSA register and check that your professional adviser is listed on it by visiting the FSA website.